by Trethowan » Sun Sep 22, 2013 11:08 pm
Well, we couldn't move Saturday because of the rain so we did it today (Sunday). The storage unit, the climate controlled one that promised they sprayed routinely for pests, didn't do such a good job containing our stuff. The roof leaked. I'd reported it once before and though they fixed THAT leak it seems that it has done so again. Some of our boxes collapsed. Wet cardboard stained the couch and table. There were roaches skittering about too and dozens upon dozens of dead creepy crawly things.
I was thoroughly disappointed. It's what we get for not checking up on the storage unit more frequently I suppose. We had to throw out the mattress and box springs, much of my comic book collection got wet, the clothes in some boxes looked un-wearable, and we're quite certain all the boxes that got moved into our garage/basement will be bringing nasty roaches into the house. We'll probably have to have the pest control company out for a quick re-spray before things get out of hand.
We told the lady at the front desk, and she basically seemed like she didn't care. They can't do anything about the problems folks have so we'll have to take it up with the owners. I photographed all of the grossness, the damage, and the bugs, and will send in a letter of complaint, write a bad review on Angie's List (great site, btw), but I'm not sure what else we could do. Maybe sum up what's completely destroyed and see if they'll reimburse? Not sure if it's worth the time or not. We'll see as things unpack. I'm sure they'll just say "you can't prove it wasn't like that when you brought it here" or some BS like that.
Those issues aside, I'm glad to have my things about me once more.
Guh. Roaches totally creep me out.