AquaMight wrote:Still nothing, she's set several dates on when my reroots would be done and has failed to do so on all of them. I may have to escalate this.
:hugs: I'm so sorry,
AquaMight-san! :hugs: It's just too bad she did this to you, too!
Since she keeps missing her dates to return them to you, have you told her to just send them back as-is (unrooted) and to cancel the commission? I know when she used to root heads for me and did this, I found out when I got the heads back, that the roots weren't done or even started yet at all.
If you want to see your heads again soon, you may just want to tell her to send them back to you unfinished and to refund your payment.