Kirahfaye wrote:victoriavictrix wrote:Had the same thing happen to me, except it was WoW. I wrote every contact email I could find. Never got an answer back.
Yes, I'm not holding my breath ...
That sounds like a Phishing email. I get those types of messages at work from "banks" and other sources. While some of them look very official, they are not. The links lead to more faked sites where they want you to enter account and/or other financial information so they can exploit it. There are lots of "tells" in many of those messages such as bad grammar, lack of proper corporate graphics, strange source email address, etc. that can be clues. If you are unsure about a message such as this, first and foremost, NEVER OPEN/FOLLOW ANY LINKS IN THE MESSAGE. Contact the institution directly through their website, google them if you are not sure. See if they have an "abuse" or phishing policy in their Customer Service area. Search "phishing" on their site. This can lead you directly to the proper information. They may recommend you forward the message to them to a department that deals with such security issues(abuse@chase.com as an example).
Generally speaking, real institutions with online presences will never contact you via email and ask for personal information. Do not respond to such inquiries. If you are really unsure, call them on the telephone through a customer service number found on your credit card, bank statement, previous billing statement, etc.
Still searching for Faolan's perfect wig. XD
