I hate to write this because for many years, one of my favorite childhood writers (who is also a doll person) has had a strong relationship with Firebird Arts & Music that appeared to be successful, but as far as I can tell, Firebird no longer exists as a functional enterprise.
I purchased a 7 inch violin and an 8 inch mandolin from them on 27 January, and used PayPal to process the payment. After a week without any communication except the automated order confirmation, I pinged for a status update and got no response. The next week, the same. And again. And again. On 26 February, I opened a Paypal dispute case. They also seem to have gotten no response. As of today, I have gotten my money back.
I don't know if something is wrong on their end -- I hope not -- but for the immediate future, as a purveyor of miniature instruments and swords, they seem to be unreliable.